Returns & Exchanges
At TokTok Beauty, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened and unused products. Please note that for hygiene reasons, we cannot accept returns on items that have been opened or tested.
Initiate Your Request
Contact our beauty support team via email with your order number and the list of items you wish to return to receive a Return Authorization Number.
Secure Packaging
Carefully pack the unused items in their original product packaging and place them in a sturdy shipping box to prevent damage during transit.
Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing